Quickly, and with the right person.
Urgent bookings need speed, and we work at that pace. What speed should never mean is sending somebody unsuitable simply to fill the diary, because the right person is what makes the rest of the day run well.
Temporary cover across the City, West End and Central London for flexible workspace, serviced offices, property and workplace teams.
When clients call us
Some of it is planned months ahead. Some of it is a text at ten to eight in the morning.
- 01Planned cover
- Holidays, training days, parental leave and known gaps in the rota, booked in advance so the same person can often cover throughout.
- 02Sickness and absence
- Short notice cover when somebody calls in, including mornings when a desk needs staffing as early as possible.
- 03Urgent and same day
- We move quickly, and we will tell you straight away whether we can cover it properly rather than leaving you hoping.
- 04Events and busy periods
- Extra hands for launches, viewings, client days and periods when the front of house needs more than its usual cover.
- 05Longer assignments
- Cover through a recruitment process, a project or a seasonal stretch, where continuity is worth more than a rotating cast.
What we like to know before anyone arrives
None of this takes long to tell us, and it is the difference between somebody finding their feet by half past nine and spending the morning catching up.
- The building, the entrance and where to report
- Who they will be working with and who to ask
- Dress and presentation expectations
- Visitor systems, passes, phones and post
- Hours, breaks and the shape of a normal day
- Anything unusual about the site or the week
When a front desk is empty, everybody notices. Deliveries stack up, visitors wait and the rest of the team stops doing their own work.
We take that seriously. You should hear from us clearly, know who is coming and when, and be told promptly if anything changes. If something is not working on site, we would far rather you told us early so we can sort it.
Roles we cover
- Receptionists and front of house
- Workplace hosts
- Concierge and guest services
- Administrators and office support
- Event support
- Occasional supervisory cover
Our work is London based. A number of our clients are headquartered here and run buildings elsewhere in the UK, including Bristol, Reading, Manchester and Birmingham. Where we are asked to help with those locations we will do our best, and we will always be honest about what is realistic.
Need temporary cover? Talk to the Temp Desk.
Tell us the dates, the site and the sort of desk it is, and we will let you know honestly what we can do. If it is for today or tomorrow morning, say so and we will treat it as urgent.
Tell us what you need and we will come back to you the same day. The telephone number and email address for the Temp Desk are being confirmed and will be published here shortly.
Already an Elbrus client?
Request cover through Your ElbrusNew to Elbrus? Talk to us about temporary cover first. Cover through Your Elbrus is for clients we are already set up with.