01
Be brilliant at work
The little things aren’t little.
Reliability, professionalism and common sense go a very long way. See the things our clients notice and remember.
See what clients notice →Temporary workers
Everything you need.Without the handbook headache.
Whether it’s your first assignment or your fiftieth, working with Elbrus should feel straightforward.
Here you’ll find how we work, the standards we care about and the support behind you. Registered temps get the detailed practical guidance in My Elbrus.
Good temping is mostly good communication. That goes both ways.
Good to know
02
If plans change
Don’t disappear. Talk to us.
Plans change. Trains stop. People get ill. What matters enormously is telling us early, so we can help you and look after the client.
Registered temps have the full guidance in My Elbrus.
03
Respect at work
Everyone deserves to feel safe, respected and supported at work.
Respect works both ways. Our clients should treat you properly, and you should treat clients, colleagues, visitors and other workers properly too.
We take this seriously. Everyone working through Elbrus is supported by clear standards, proper training and someone to speak to if something isn’t right.
You don’t need to decide whether something is ‘serious enough’ before speaking to us.
Talk to us confidentially →Registered with Elbrus?
There’s more waiting for you in My Elbrus.
Once you’re registered with us, the practical information you need sits in one place: your bookings, your documents and training, and clear guidance on timesheets and pay.
No hunting through old emails. No wondering who to ask.
My assignments
Your bookings, all in one place.
Everything you need for your confirmed bookings, all in one place.
In My ElbrusGetting started
Start with the essentials.
Your onboarding, training and documents.
In My ElbrusTimesheets & pay
The practical stuff, made clear.
Registered temps can find timesheet guidance, deadlines and information about pay in My Elbrus.
In My ElbrusPay & payroll
Know who to ask.
Registered temps can find clear guidance about pay, payroll and who to contact in My Elbrus.
In My ElbrusTraining & support
Ready for every assignment.
Your required training, policies and support.
In My ElbrusHelp when you need it
We’re here when you need us.
Who to speak to, and how to reach us quickly.
In My ElbrusKnow before you go
Know what to expect before you arrive.
For many of our regular locations, registered Elbrus temps can access practical Building Guides before an assignment, covering everything from arrival and dress code to what the building is like and what you’ll actually be doing.
Building Guides are available through My Elbrus when relevant to your assignment.
My Elbrus — coming laterTalk to us about temporary work →
My Elbrus is in development, so there is nothing to sign in to yet. Talk to us in the meantime and we’ll help you directly.
I'm going to be late
Tell us as early as you can.
I'm too unwell to work
Let us know straight away so we can help.
There's a problem at my assignment
Talk to us. We'd much rather know while we can still help.
I feel unsafe or uncomfortable
Contact us straight away.