They’re not quite through the door yet.
There can be weeks or months between accepting an offer and starting. Don’t disappear.
Counter-offers and second thoughts live in the quiet weeks.
What helps
A welcome message, useful information and a little contact. That is genuinely most of it.
A message from the manager
Short, human and soon after acceptance. It is the single thing new joiners mention most often.
Useful information before day one
Where to go, what time, who to ask for, what people wear, what the first day looks like.
Occasional contact during a long notice
A team update or an invitation to something social keeps a three-month gap from feeling like a change of mind.
A first week that is ready
Desk, access, systems and somebody expecting them. The basics carry a surprising amount of meaning.
Into the first week
Somebody who arrives already knowing where to go, who they report to and what the first few days involve settles in faster and makes their own judgement about the move much sooner.
We check in with people after they start, and we will pass on anything you would want to know while it is still easy to act on.
Speak to us
We stay in touch with people through their notice period too, and we will tell you if anything changes.